UK based Piling and Foundations Contractor

Privacy Policy

Who we are
GB Foundations is an independent piling contractor ran by Gareth Burton.

Address:
GB Foundations
35 Rossiters Road
Frome
Somerset
BA11 4AJ

Tel: 07793 006575 or 07593 853333
Email: gareth@gbfoundations.co.uk
Website: www.gbfoundations.co.uk

What personal data we collect and why we collect it
We only store contact details until the work is complete and your invoice is paid in full. Basic details on your invoice will be stored for up to 6 years as required for accounting purposes.

Comments
We do not allow visitor comments on this website.

Media
We do not have an image up-loader on our website as we do not require this feature to quote for our service.

Contact forms
We use a contact form plugin called Contact Form 7, their privacy policy can be found here: https://contactform7.com/privacy-policy/. Forms are used to simplify the process for you to get an accurate answer from your enquiry.

The information you submit in our contact forms are freely given. We keep contact form submissions for a certain period for customer service purposes, but we do not use the information you submit for marketing purposes. The information you submit is stored in our website enquiry archive within our email system. We require your contact details in order to respond to your enquiry.

Cookies
We use cookies for a number of different purposes. Some cookies are necessary for technical reasons, the website cannot function properly without them; some enable a personalised experience for visitors; and some allow the display of advertising from selected third party networks. This website uses marketing cookies to send data to Google Analytics about the visitor’s device, behaviour and tracks the visitor across devices and marketing channels to engage better with the individual user. Statistical cookies are used to help us understand how our visitors interact with our website, this information is collected and reported anonymously. Some of these cookies may be set when a page is loaded, or when a visitor takes a particular action such as clicking a “like” or “follow” button.

Necessary Cookies
wordpress_test_cookie
Checks if cookies are enabled to provide appropriate user experience. This cookie is necessary for the website to function and cannot be switched off in our systems.

Performance Cookies
_ga, _gid, _gat
Gathers information that helps us understand how visitors interact with our websites, which allow us to create a better experience for our visitors.
Delete Cookies

Embedded content from other websites
We do not use embedded content from other websites on our website.

Analytics
Google Analytics is used with our website for the collection of aggregated data; it mainly uses first-party cookies to report on user interactions on the website. The Data Retention associated with cookies, user identifiers or advertising identifiers are set to expire at 26 months, where user-level and event-level data stored by Google Analytics is automatically deleted from Analytics’ servers.

Who we share your data with

WordPress does not share any personal data with anyone.

How long we retain your data

We keep contact form entries for up to 6 months to enable better customer service. Analytics records are set to expire at 26 months to enable us to see data regarding visits to our website and compare it to the previous year. Customer purchase records are kept for up to 6 years for accounting purposes and customer service records.

What rights you have over your data

If you have made an enquiry over this website, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Our website is secured with an SSL certificate to encrypt your connection to our site.

Information submitted through the website is encrypted and managed through Bluehost, their data policy can be found at: www.bluehost.com/terms/privacy-policy.

Your contact information

You can complain in the first instance to us at gareth@gbfoundations.co.uk and we will do our best to resolve the matter. If this fails, you can complain to the Information Commissioner at www.ico.org.uk/concerns or by calling 0303 123 1113.

Additional information

How we protect your data
Personal data about you is held on our computer system or pass-code protected mobile phones. The information is not accessible to the public and only authorised members of staff have access to it. Staff are trained in their legal responsibilities under the Data Protection Act and practical procedures for maintaining confidentiality.

What data breach procedures we have in place
We take precautions to keep our premises and computers physically secure. Our computer system is secured with passwords, anti-virus software and a firewall.

What third parties we receive data from
Google Analytics is used to receive anonymous data regarding your use of this website in order for us to provide a better user experience for our visitors.